How is your data compiled?

We continuously gather, analyze and manage our data from a variety of reliable sources, from public records, to title companies, to credit bureau data. From DBA filings and tax liens or judgments, to Yellow Pages, eContactWorld has the most comprehensive data in the industry. We have a data team of 200 data scientists who periodically update all the records in the database. We also gather data from third party companies and associations that have received opt-in information from the businesses and individuals across the globe. All the records in our database are opt-in records. This process is obtained through a subscription management and confirmation process.


What will my response rate be?

There are a great many variables that determine response rate in a marketing program. The product being sold, how it is offered, the creative content of the mailer or telemarketing presentation, and timing all contribute to the rate of response you will eventually experience. Consequently the rate of response can vary greatly from campaign to campaign. Paying equal attention to your product, your offer, customer incentive to respond, your creative, the timing of the campaign, and the list you use is essential. Some campaigns will be profitable with a response rate of one percent, whereas others need a much higher rate. All other variables being equal however, the accuracy and deliverability of our data will certainly improve the rate of response you would have achieved if you were to use a less reliable list source. Responses are tracked as Leads, Click through, email responses and opens.


In what formats can I get my list?

We provide your list in the following formats:

  • Microsoft Excel Format
  • CSV
  • Prospects Lists for telemarketing or outside sales reps
  • File Transfer Protocol
  • Text, Text delimited formats

How often is your database updated?

We offer only the finest data, which is updated quarterly to ensure that you will receive the highest quality list. With every order, we ensure our lists are going through complete quality check to before Delivery of the file. We ensure it is in full compliance with all Do Not Call rules and regulations by verifying all the emails for deliverability and validity so that our clients get only good and valid emails. It means Really Outstanding Information. You’ll see the difference when you use eContactWorld!


What types of targeting do you offer?

We have a wide range of industry/title selects – the client has the option to select the industry verticals, titles, States, country based lists you want to reach/target.


Do we charge based on the actual number of emails delivered or the number of emails sent?

We charge the client on the actual email delivered, if any bounce backs we send extra names to reach the proposed list size.


How often are new names added? How often are unsubscribe removed?

We send monthly campaigns for list building on various new topics also take initiative in updating the current database every quarter. The UN-subscribes is effectively removed within 48 hours of notice. We send Opt-Out emails every quarter to remove the email ID who have requested for the same to maintain the integrity of our master file.


Do you send multi-part messages?

We recommend any client in sending part messages using different titles and pitch for better results and tracking the best working messages to the audience.

Are we CAN SPAM compliant?

eContactWorld is dedicated to protecting the privacy interests of our customers and is in full compliance with the CAN-SPAM Act. Specifically, eContactWorld adheres to the following requirements:
Subject lines are clear, relevant, honest and not misleading;
From lines and headers accurately identify the source of the email;· Message content includes clear identification that the email is an advertisement, solicitation or promotion;
Every email has a functioning unsubscribe mechanism for the advertiser that is active for a minimum of 30 days;
A valid physical address of the advertiser will be included in every email; All unsubscribe requests are honored within 10 days of the notification

What are the forms in which you can send the mailers?

We can send mailers in HTML, Text, flash or Semi-text format. (We don’t advice a flash template because older Outlook version doesn’t support flash.


Can we track these mailers, which are sent to the contacts?

HTML, Image and Semi-text formats are tractable except for text format. We have tracking tool, which tracks the leads, click through. Email responses and email opens real time for which you would be given the login ID and pass word once the campaign is on so that you can see the results 24/7. Also, you can view the demo of our Email Campaign Tracking Tool from your website by logging in as.

What forms of payment do you accept?

  • Cheques
  • Wire
  • Credit Card
  • All list purchases and marketing services must be paid for in advance.

Contact us for further details.

Any purchase or payment less than $3,000 can be paid via credit card for quick transaction.

How can I contact you if I need help?

Our regular working hours are Monday through Friday, between 9am and 6pm CST. Please feel free to call at any time and if we aren’t in the office, just leave a message and we will return your call first thing the next morning.


Email: contact@econtactworld.com
Our Business Development team works between 9am and 6pm CST to help address clients issues over an email or a phone call.

What is your deliverability guarantee?

We guarantee 86+% of our email and 97% on the rest of the data fields. We have a unique methodology of keeping our files valid and up to date. We use combination of 200 plus data scientist and cutting edge technology which keeps the integrity of our master file.


While a major factor for delivery success of email campaigns is the list along with other important elements such as the email message, server used to roll campaign, the subject line, to reach to the inbox. However, our lists exceed our clients’ expectations in terms of delivery and quality.


You will have 30 days after purchasing the information to inspect and notify eContactWorld.

Any hard bounces more than 15% we will replace them with new contacts at no additional cost.



IMPORTANT NOTE:

eContactWorld entire liability shall be limited to the amount actually received by eContactWorld on account of your purchase. In no event shall eContactWorld be liable for direct, indirect, special, exemplary, consequential, incidental, or punitive damage or loss for any claim or cause of action related to or arising out of the use of our lists.

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